Terms of Use

Effective Date: 10/04/2025

Welcome to Tawrk ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website portal and mobile application ("Platform"). By registering, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Membership and Fees

1.1 Membership Access

Our Platform operates as a membership-based service. Access to certain features, content, or interactions may require a paid membership or subscription.

1.2 Fees and Payments

Fees for membership plans and services are clearly outlined during sign-up or at checkout. All payments are due in advance and are non-refundable unless explicitly stated. We reserve the right to change pricing or introduce new charges with prior notice.

1.3 Subscription Renewal

Some memberships automatically renew unless canceled before the end of the billing cycle. By subscribing, you authorize us to charge your payment method on file.

2. User Conduct and Behavior

2.1 Respectful Use

You agree to use the Platform responsibly, lawfully, and respectfully. You must not:

Harass, threaten, or abuse any user or staff member.

Post or share content that is discriminatory, defamatory, obscene, hateful, violent, or sexually explicit.

Engage in spam, phishing, or fraudulent behavior.

2.2 Zero Tolerance for Objectionable Content

We do not tolerate any form of objectionable content or abusive behavior. Accounts found in violation may be suspended or terminated without notice or refund.

2.3 Monitoring and Enforcement

We reserve the right (but not the obligation) to monitor content and user interactions and to remove any content or suspend any user at our sole discretion.

3. User Responsibility and Interactions

3.1 Vigilance Required

We are not responsible for your interactions with other users. Exercise caution and good judgment when communicating or meeting others through the Platform.

3.2 Third-Party Content

The Platform may include content or links to third-party websites or services. We do not endorse and are not responsible for the content, terms, or practices of any third parties.

3.3 No Control Over Users

We cannot control the actions, words, or behavior of other users. You agree that any reliance or trust you place in other users is at your own risk.

4. Platform Use and Intellectual Property

4.1 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for personal or internal business purposes only.

4.2 Intellectual Property

All content, features, and functionality on the Platform—including text, graphics, logos, and software—are the intellectual property of [Your Company Name] and protected under applicable laws.

4.3 User-Generated Content

You retain rights to your content, but by uploading it, you grant us a worldwide, royalty-free license to use, display, and distribute it in connection with the Platform.

5. Disclaimers and Limitation of Liability

5.1 No Guarantees

We make no guarantees regarding results, uptime, compatibility, or the effectiveness of the Platform or any interactions within it. Use is at your own risk.

5.2 As-Is Basis

The Platform is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied.

5.3 Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform.

6. Account Management

6.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use or breach.

6.2 Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any reason we deem necessary.

7. Changes to Terms

We may update these Terms at any time. We will notify users of material changes, and continued use of the Platform after changes constitutes acceptance of the new Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

9. Contact Us

If you have questions about these Terms, please contact us, [email protected].